Ashby Carpets & Flooring Blog

We are pleased to announce Ashby Carpets & Flooring are now open by APPOINTMENT ONLY.

We have worked hard to ensure we are following the government’s Covid Secure Guidelines to safely greet customers back into our carpet shop and flooring shop and safely visit and work in customers homes.

If you would like an appointment please call us on 0118 9351868.

We ask that you please be read and follow our “COVID-19 9 Steps to Safer Working Together” and "COVID-19 Working in your home" (below) before attending an appointment or booking any measures or fitting.

If you have any questions or concerns please don’t hesitate to give us a call.

We look forward to welcoming you back into our shop and doing business with you once again.

COVID-19 - 9 STEPS TO SAFER WORKING TOGETHER

• Entrance by appointment only, maximum of 2 adults (18+ only).

• Please only enter the shop if you or anyone in your family or “bubble” haven’t shown any symptoms in the last two weeks.

• Please ensure you are wearing a face covering before entering and throughout your appointment.

• Maintain 2 metre Social Distancing at all times.

• Ring the bell on your arrival.

• On entry to the shop please put on the gloves provided and thoroughly sanitise them using the sanitiser provided.

• Please remain on the shop floor at all times. (Access to the office and toilets are strictly for staff only.)

• Please avoid touching surfaces, hands and face wherever possible.

• Please avoid hand shaking.

COVID- 19 - WORKING IN YOUR HOME

We will;

• Not enter your property to complete any installations or measures if any of our staff are displaying symptoms of COVID-19 or if they have knowingly been in contact with anyone also displaying symptoms.

• On arrival we will knock on your door and step back to maintain the 2-metre distance whilst we greet each other and ask you please direct us to the area needed.

• Wear face coverings throughout the duration of installation in your home or work setting.

• Maintain the 2-metre social distancing guidance wherever possible.

• On departure, if requested, wipe down any door handles or surfaces we touch with disinfectant wipes.

We ask that;

• Where possible before we enter your home or work setting that you open all internal doors to reduce our contact with door handles.

• Where possible please open windows in the areas that the work is being completed.

• When we are visiting you to measure and estimate please direct us to the room/area in question and give us space to take our measurements. We ask that any conversation with us happens in an area where the 2-metre social distance rule can be maintained. Where possible we ask that conversations take place outside in the fresh air.

• Please do not be offended when we do not accept kind offers of drinks or food. We shall provide our own and consume off your premises.

WE THANK YOU FOR YOUR UNDERSTANDING AND COOPERATION AND LOOK FORWARD TO WELCOMING ALL CUSTOMERS BACK TO OUR PREMISES AND SEEING YOU SOON.

THE ASHBY CARPETS AND FLOORING TEAM